Privacy Policy – Piyara
At Piyara, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website piyara.in, shop with us, or interact with our services.
1. Who We Are
Piyara is an online fashion store offering cotton kurtis, churidars, cord sets, and women’s wear. Our website address is: https://piyara.in
2. Information We Collect
When you use our website, we may collect: Personal Information – name, email, phone number, billing/shipping address, payment details. Account Information – if you create an account, your login credentials and order history are stored. Order & Payment Details – necessary information to process and deliver your order (payments are securely handled by payment gateways, we never store your card details). Technical Data – IP address, browser type, device, and cookies to improve your shopping experience.
3. How We Use Your Information
We use your information to: Process and deliver your orders. Communicate order updates, shipping details, or support queries. Provide secure checkout and account management. Improve our website performance and customer experience. Share marketing/promotional offers (only if you opt-in).
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us: Remember items in your shopping cart. Save login details (if you choose “Remember Me”). Analyze website traffic and performance. You may disable cookies in your browser, but some features may not work properly.
5. Embedded Content & Third-Party Services
Our website may include content (e.g., product videos, Instagram feeds, YouTube). These third-party sites may collect data about you if you interact with their content. We also use trusted third-party services like payment gateways (Razorpay/PayPal), shipping partners, and analytics tools to process orders and improve our services.
6. Who We Share Data Withwith
We do not sell or trade your data. We may share limited information only with: Payment processors (for secure transactions). Shipping/courier partners (for order delivery). Service providers like email/WhatsApp notification tools.
7. How Long We Retain Your Data
Orders and customer accounts: stored for record-keeping and tax purposes. Comments/reviews: retained indefinitely. Inactive accounts: may be deleted after 24 months of inactivity.
8. Your Rights
You have the right to: Request a copy of your personal data. Correct or update your details. Request deletion of your account (unless data is legally required for tax/compliance). Opt-out of marketing emails or SMS anytime. To request, please email us at: piyarain55@gmail.com
9. Security of Your Data
We take data protection seriously. Our website uses SSL encryption to secure personal information. Payment details are processed via secure, PCI-compliant gateways—we do not store your card/banking information.
10. Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business or legal requirements. Updates will be posted on this page with a new “Last Updated” date.
12. Contact Us
If you have any questions about our Privacy Policy or how your data is handled, please contact: 📧 piyarain55@gmail.com 📍 Malappuram, Kerala, India